LIT Tech Solutions vs. The Other Guys
See how we outperform the competition — every time.
| Feature / Service | LIT Tech Strengths | The Other Guys |
|---|---|---|
| Response Time / Speed | Same-day or next-day service | Delayed scheduling, 2+ day wait |
| Support Access & Communication | Direct access to local techs, phone/onsite support | Call center, impersonal, slow escalations |
| Transparency in Pricing | Flat rates, clear quotes, no hidden fees | Surprise charges, “diagnostic fees,” variable rates |
| Quality & Thoroughness of Repairs | Full diagnostics, long-term fixes, component-level repair | Quick fixes, temporary patches, overcharging for parts |
| Preventive Maintenance & Monitoring | Proactive system health monitoring, alerts, optimization | Mostly reactive — wait until something breaks |
| Cybersecurity & Protection | Advanced threat monitoring, firewall, updates, backups | Basic antivirus only, minimal ongoing security |
| Network Setup & Management | Wi-Fi, LAN, router/switch optimization, speed tuning | Poor or no network support, dropouts, unoptimized setup |
| Custom Web / Digital Services | Website integrating tools you use, maintenance, updates | No web services or outsourced, generic sites |
| Backup / Disaster Recovery | Scheduled backups, redundancy, data restore | Limited or no backup, high data-loss risk |
| Local / Community Presence | Sacramento-based, faster on-site visits, community trust | Regional or national chains with slower local support |
| Customer Care / Guarantee | Friendly, trusted, guarantee on work, service culture | Transactional, minimal guarantee or follow-up |